Medical Assistant

Yakutat, Alaska, United States | Full-time

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POSITION TITLE: Medical Assistant

POSITION UNDER THE SUPERVISION OF: Chief Operations Officer

POSITION TYPE:  Full-Time/Non-Exempt

PAY RATE: Trainee/Not Certified $24.00 Per Hour (Depending on Experience)

PAY RATE: Certified $26.49 Per Hour (Depending on Experience)

BENEFITS:  Paid Leave, Health Insurance, Life insurance, and Retirement

 

POSITION SUMMARY:

This position is responsible for performing medical assistant duties and other support function to facilitate the provision of the high-quality patient care provided to Yakutat Community Health Center (YCHC) patients.

This position requires compliance with Health Center’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the position’s regular performance evaluation. 

 

DUTIES AND RESPONSIBILITIES:   

    • Prepares for patient appointments by reviewing and updating patient records prior to appointment. This includes checking for updates of recent test results, lab results and correspondence, and distributing patient related correspondence to the appropriate provider. Also reviews electronic health record (EHR) to determine needed services and whether referrals are in process or have been completed since last visit.
    • Maintains exam rooms according to protocols, cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked.
    • Appropriately prepares patient for visit and alerts provider when patient is ready to be seen. When provider is unavailable, keeps the patient updated on the status of their appointment and when necessary, assists the patient in re-scheduling or scheduling follow-up.
    • Provides initial medical screening and greeting patients and directs to appropriate exam room; takes weight, height, temp, blood pressure, and basic medical history; accurately documents in EHR.
    • Assists provider or nurse upon request during examination of patient and according to generally accepted medical standards. Practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed.
    • Provide treatments as ordered such as aerosol treatments, immunizations, infusions, and injections.
    • Assess medical and medical education needs of the patient and provides education as directed by the provider.
    • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram.
    • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients.
    • Keep patient exam rooms stocked with supplies and organized.
    • Review the provider’s schedule throughout the day and prior to the start of shift to ensure patient flow.
    • Keeps patients aware of possible delays in patient care during such events as patient accidents, traumas, seasonal outbreaks of disease, or other circumstances which increase the number of patients to be seen by providers.
    • Enters results from patient surveys on depression, tobacco use, exercise, and intimate partner violence into the electronic health record.
    • Logs pertinent information into the EHR, initiates requisitions for lab and x-ray.
    • Prepares treatment rooms for examination of patients; drapes patients with covering and positions instruments and equipment; hands instruments and materials to provider as directed; assists provider with exams as requested; and, cleans and sterilizes instruments.
    • Performs specialized and routine diagnostic tests including electrocardiograph (EKG), vision screening, and hearing tests.
    • Performs DOT and non-DOT drug urinalysis.
    • Performs routine laboratory tests; performs and documents waived lab test controls per CLIA; and prepares and packages routine labs for shipping.
    • Routes slips, forms and other documents to the appropriate departments.
    • Provides staff support:  sorts and distributes mail; maintains office equipment, files, and records; maintains office and medical supply inventory and reorders as needed.
    • Assist provider with patient related communication and/or correspondence including: communication with patients, other medical facilities and other care providers, and submission of prescriptions.
    • Assists with referral management for patient as directed.
    • Keeps work area neat and orderly; assists with the maintenance of supplies and cleaning equipment.
    • Maintains confidentiality and safeguards medical information.
    • Attends and participates in staff meetings and in-service education programs.
    • Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).
    • Performs related duties.

 

KNOWLEDGE, SKILLS AND ABILITES:

    • Knowledge of HIPAA and ability to adhere to patient confidentiality regulations.
    • Knowledge and skill sufficient to observe the patient’s physical and emotional reactions to care and treatment in the ambulatory care setting for the purpose of communicating with nursing and medical staff and making notations in the patient record.
    • Knowledge of and skill sufficient to understand human body structure, function, illnesses and diseases, the treatment procedures, the supporting patient charting and teaching and the goals for assigned patients for the purpose of communicating with the patient, nurses, providers and other supporting medical staff.
    • Knowledge and skill sufficient to perform medical assistant duties:  measuring and recording vital signs, assisting with specimen collection, assisting with diagnostic exams, lifting, transferring, etc.
    • Knowledge and skill sufficient to understand and properly use equipment, materials and supplies used for various treatment/diagnostic procedures.
    • Knowledge of assigned department’s policies and procedures.
    • Knowledge of computers, job-related software programs, and electronic health record.
    • Knowledge of customer service principles.
    • Knowledge of diversity and cultural difference of Native American populations, and the ability to appreciate cultural differences and their effect on healthcare delivery.
    • Ability to learn the developmental concepts of pediatric, young adult, adult and geriatric patients for application in the care of patients seen in the Ambulatory Care setting.
    • Ability to identify and react swiftly in emergencies.  Maintains BLS Certification.
    • Ability to communicate and interact with all members of the patient care team.
    • Ability to communicate clearly and effectively, both orally and in writing, using tact and sensitivity.
    • Ability to prioritize and organize the multiple demands of the job.
    • Skill in dealing with the public.
    • Skill in oral and written communication.
    • Skill in interpersonal relations.
    • Skill in the provision of customer service.
    • Skill in use of job-related equipment and tools.
    • Skill in use of personal computer and a variety of job-related software applications.

 

QUALIFICATIONS:

    • High school diploma or equivalent.
    • Completion of a medical assistant training program preferred but not required. Must be willing to enroll in an on the job training program to get certified as a CMA.
    • Certification as a Medical Assistant (CMA) or registered as a Medical Assistant (RMA). 
    • Three (3) years of related experience sufficient to understand the major duties of the position, and to be able to answer questions and resolve problems, preferred but not required.
    • Current BLS certifications, preferred but not required. Must be willing to acquire within 6 months of hire.
    • Effective March 15, 2022, as a condition of employment, all individuals must be fully vaccinated against COVID-19 upon commencing employment with the Yakutat Community Health Center, subject to legally required exemptions.  If selected, you will be required to be vaccinated against COVID-19 and submit proof of vaccination.
    • Possession of valid driver’s license issued by the State of Alaska with a clean driving record.
    • Must successfully pass a criminal and background check, and a pre-employment drug screen.

 

Individuals who do not possess the minimum qualifications listed above may be considered and/or hired at a training rate.

 

All employment at the Yakutat Community Health Center is “at will”. This means that the employee or Yakutat Community Health Center may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.

 The Yakutat Community Health Center is a drug free workplace. Employees must pass a pre-employment (receive negative test result) and random drug and alcohol screening to be eligible for and to maintain employment.

 All employment offers are conditional and require successfully passing a criminal and background check, and a pre-employment drug screen.

 NATIVE AMERICAN PREFERENCE WILL BE APPLIED TO HIRING OF THIS POSITION AS DEFINED IN TITLE 25, US CODE, CHAPTER 14, SUBCHAPTER V, SUBSECTION 273 & 274. WE ARE AN EQUAL OPPORTUNITY EMPLOYER WITH PREFERENCE GIVEN TO QUALIFIED NATIVE AMERICAN APPLICANTS IN ACCORDANCE WITH FEDERAL LAW AND TRIBAL POLICY.